Goldcup regularly hosts weekly and monthly tournaments with prizes awarded based on leaderboard rankings. Here's how participation works:
Special conditions: Tournament prizes may be awarded as cash or bonus. Wagering requirements may apply to bonus prizes — full terms are listed on each event's details page.
Short answer: No. Goldcup is strictly for users aged 18 and above. This is a mandatory condition of our regulatory licence, and one we take very seriously.
A date of birth is required at registration, and the process will not proceed if you are under 18. Additionally:
- During verification, your age is confirmed against your NID or passport.
- If a minor is identified, the account is immediately closed and any deposited funds are returned.
- If you have children at home, we recommend enabling parental controls on your device.
Goldcup follows a zero-tolerance policy on minors. To learn more about this, Responsible Gaming View page.
Forgotten your password? No need to worry — you can set a new one in just 3 to 4 minutes.
Don't remember your mobile number either?
Contact support chat. Verify your identity using your NID or registration details — your account will be restored within 24 hours.
No, each person is allowed only one account. This is a core Goldcup policy and forms part of the Terms & Conditions.
Multiple accounts are prohibited for the following reasons:
- Preventing bonus abuse — the same person cannot claim the welcome bonus more than once.
- Prevention of financial fraud and money laundering.
- Compliance with regulatory authority guidelines.
If two accounts are found sharing the same mobile number, NID, or payment method, both accounts may be suspended and all bonuses forfeited. Two members of the same household may maintain separate accounts using different phones and different payment methods, but it is advisable to notify support in advance.
There are a few common reasons a Goldcup account gets locked:
- Repeated Wrong Password: 5 incorrect attempts will trigger a 30-minute temporary lock.
- KYC verification pending: Withdrawals may be held if your identity has not been verified after a certain amount.
- Security notice: Accounts are temporarily suspended when unusual login activity or transactions are detected.
- Terms violation: If evidence of multiple accounts or bonus abuse is found.
How to Resolve It:
If you believe your account has been locked unfairly, let us know — Goldcup will investigate and resolve it promptly.
Yes, Goldcup has an Android (APK) app. It is not available directly on the Google Play Store, so you'll need to download it from Goldcup's official site. Follow the steps below:
Stay Secure
Only download the APK from Goldcup's official site. Third-party sources can be dangerous. iOS users can add the site in Safari and save it to their Home Screen — all features are fully available.
Withdrawing on Goldcup is quick and straightforward. Here's a step-by-step guide:
Important Information:
- KYC verification (NID upload) must be completed before your first withdrawal.
- Winnings from bonuses are subject to wagering requirements before withdrawal.
- Withdrawals made between 11 PM and 5 AM may take up to 30 minutes.
- If it has been more than 24 hours, contact support immediately.